Frequently Asked Questions
How do I secure my event date?
A 50% non-refundable, non-transferable deposit must be paid before your date can be secured. The other 50% is due 2 weeks prior to the event.
We DO NOT hold dates without a deposit. This policy is FIRM.
What payment types are accepted?
Payments may be made via credit card, Zelle or cash. Please include your Name, Event date and time should go in the memo line.
​There is a 2.9% processing fee when using a credit card. A valid photo ID and photo of the card that matches the card used must be sent at the time of booking along with a credit card authorization form.
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A signed event agreement is required along with your payment.
Is a damage deposit required?
Yes. $300 refundable damage deposit is required and due 14 days prior the event. You may also be required to have an authorized card on file.
IF NO DAMAGES OCCUR, YOUR MONEY WILL BE REFUNDED WITHIN 1-2 DAYS AFTER YOUR EVENT.
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PLEASE RESPECT THE SPACE - No sitting on tables , no standing on furniture, chew gum responsibly, and no smoking indoors.
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Renter is responsible for all event staff and upkeep during the event. Event attendants can be provided for an additional cost.​​
Can I purchase additional hours for decorating?
Yes, additional hours can be purchased for decorating at $75/hr.
What is the cancellation policy?
No refunds will be issued. Cancellations made 90 days prior to event will qualify for full credit of rental deposits and fees. Cancellations made at least 30 days prior to event will forfeit retainer and fees, no credit will be issued. One transfer request is allowed per event. Additional fees may apply.
What type of decorations are restricted?
No nails, no tape (other than graffer/painters), no screws, no staples or penetrating items are to be used on our walls or floors. Glitter or foil (non-paper) confetti is not allowed on site (This includes glitter-filled balloons). No gender reveal poppers. NO OPEN FLAMES. Candles must be enclosed in a vase.
Do you offer decorating services?
Yes, we do. We have an in-house team that we work with as well as a vendor's list of vetted planners and decorators.
ALCOHOL POLICY
We do allow our clients to bring alcohol for our bartenders to serve , however, HUSH does not sell alcohol at the bar. All reservations that plan to serve alcohol are required to hired our TABC certified bartender.
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All alcohol being served and consumed is the sole responsability of the client regardless of the use of our certified bartender. We have a zero tolerance policy for illegal drug use and consumption of alcohol by minors.
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Please drink responsibly. Any biohazards (bodily fluids) will result in a $200+ cleaning fee.
BARTENDER POLICY
If you have obtained our bartending services for HUSH we will provide the cocktail napkins, ice, plastic cups, straws, garnishes and basic mixers: Sprite, Coke, Water, Juices (orange, pineapple and cranberry juice). You will need to provide your own liquor and syrups unless confirmed in writing.
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ADDITIONAL
VENUE RULES
OUTSIDE VENDORS
OUTSIDE VENDORS
All outside vendors must be pre-approved. Additional charges may apply for outside catering and bartenders. Licenses and insurance are required for all bartenders and catering.
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Vendors hired by host must obtain event insurance or general liability insurance. The insurer must provide a liability certificate of insurance naming “HUSH Events” a policy holder and hold harmless.
SECURITY
Security is required for all events after 5pm and events serving alcohol. We hire an officer for you.
Security will monitor the number of guests. Any events discovered serving alcohol without security, will immediately be cancelled and depsoit will be forfeited.
SMOKING
CLEAN UP
Renter and Vendors are responsible to remove all trash from the building and place in the provided bins.
The space is required to be restored to its original condition. Failure to do so, will result in additional charges starting at $30 per bag of trash .
We offer clean up services for $100.
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Everything must be removed from the building at the end of the event, no rentals, furniture, or guests’ belongings can be left in the building. Anything left behind will be disposed of.
WEAPONS
NO WEAPONS OF ANY KIND ARE ALLOWED!
SMOKING
Smoking is prohibited. No vapes. No cigarettes. No weed.
No Hookah unless our vendor has been approved to provide services for your event.
If smoking is detected, your event will be cancelled immediately, and no refunds will be given.
PARKING
There are two parking lots available. One large parking lot across the street (diagnal of HUSH/THE SOCIAL) on Elm Street and after 7pm (ONLY) you are allowed to park in the lot on Carroll at the Pawn Shop.